"What is most important when it comes to volunteers? Quality or quantity?"
Most of the respondents agreed that quality is more important than quantity. (Although there are circumstances that warrant just the opposite approach.) I wonder if we should take a minute and define what that looks like. I mean, do we know a quality volunteer when we meet one?
I know we’ve probably all met people we thought were quality, only to have experience prove us wrong! I think it’s helpful to define what it is you are looking for in a volunteer. Having a clear idea of your expectations will guide you through the recruiting and screening process.
I was watching Simon Cowell on Entertainment Tonight promote his new show, The X Factor. As he shared what they are looking for in a winner, I jotted them down: charisma, hard-worker, talent, and attitude. (I think he actually mentioned five things, but seeing as I can’t find the note I jotted them down on, you are getting the four I can remember.)
As he described it, this is the “it” they look for in a star. The same is true for us! We have a certain combination of characteristics we look for in a star volunteer. Our volunteers need a good personality, talent or skill for the position, a willingness to work, and the right attitude. I have a pastor who says, “Attitude is almost everything. It’s not everything, but it’s almost.” This is true in any setting!
*So, what would you add? What traits are you looking for and which do you avoid?
If you haven’t thought about it, I challenge you to give it some consideration. It can help focus your recruiting efforts, and help you find the quality volunteers you are looking for!
Sue Brage worked in nonprofit marketing and communications for more than nine years before joining Group Publishing as Online Publisher and Editor for Church Volunteer Daily.com. Her experience as a writer, editor, and volunteer coordinator (not to mention wife and mother) gives her a unique perspective and ability to encourage and help leaders. She has a big heart for people and great passion for helping others serve their churches and communities better. Follow Sue on Twitter and @SueB rage and @CVCDaily